Due to the nature of our product, we are unable to accept returns. If you feel the product you received is damaged or defective, please contact Double 8 Cattle Company within 5 days of receipt, and we will gladly assist you in starting the refund review process.
Double 8 Cattle Company does not issue product replacements or refunds if:
If a refund is issued, customers will only receive a refund for Fullblood Wagyu beef products, not for the original shipping costs.
Order Cancellation Fees and Conditions:
We charge 3% of the total amount of the order as a cancellation fee.
If your order has already been packed or shipped, we are unable to cancel or refund your order.
For Pre-Ordered items, we charge 15% of the total amount of a Pre-Ordered item(s) as a restocking fee.
Online Gift Cards are delivered instantly after being purchased and cannot be cancelled or refunded.